What is the Best Software for Managing Residential Properties in 2025?

Residential property management software is an online tool used to automate and simplify daily tasks for property managers everywhere, including rent collection, maintenance requests, tenant screening, and more. Whether you’re a local landlord or you’re states away from the properties you manage, exploring residential property management solutions can help to organize your rentals with ease.

Residential property management software is used to streamline the repetitive tasks associated with managing rental properties, giving property managers more time to handle the big picture. For example, rent collection software that tracks payments and automatically enforces late fees can both save time and encourage more on-time rental payments. Similarly, it can help you fill rental vacancies with listing syndication so that you can focus more on day-to-day operations and long-term planning. Portfolios big and small can benefit from the time-saving features offered by some of the best residential property management software.

6 Best Residential Property Management Software

Finding the right software for your business is tricky, especially with such a wide variety of online tenant portals available. We’ve tested a number of different property management software and put them all in one place so you don’t have to.

Below, you’ll find the top contenders for 2025, which we determined based on software features, pricing, reviews, support channels, integrations, and more.

Best Residential Property Management Solutions for 2025: Comparison & Ratings Chart

If you’re searching for a quick overview, then look no further. We’ve compiled our top picks here with some key takeaways and main features:

6 Top Residential Property Management Software Tools

With so many options available, it’s normal to feel overwhelmed. What’s the best software for residential property management? It depends on the specifics of your business. Your portfolio size, property type, location, and staff all play a role in selecting the software that’s right for you. So, keep your business’s specific needs in mind as you make your informed decision.

The best residential property management software for 2025 are listed below.

Innago

Innago’s completely free property management software is definitely worth noting. It’s a great tool for landlords of all sizes who are looking for a cost effective & robust solution to their management needs.

Top Features

• Online rent collection
• Automated rent reminders
• Online rental applications
• Maintenance requests & repair booking
• Expense reporting
• Robust tenant screening
• Mobile app
• Financial reports
• Landlord-tenant communication

Pros

• Completely free
• Variety of integrations
• Reliable support
• Customizable APIs

Cons

• Short payment delays

Integrations

Innago offers a number of integrations, allowing property owners to easily compile the data from their various management tools. Its integrations include: Quickbooks, Dropbox Sign, Realtor.com, Zillow, Transunion, Experian, Plaid, and more. Innago also allows user to build their own API in the event that their applications are not already supported.

Recently, Innago partnered with Ledgre to allow users to migrate data over to the rental accounting platform. Innago users can use Ledgre to monitor cash flow and income/expenses, generate Schedule E or Form 8825, and prepare for tax season.

Support

Innago’s support team can be reached via email, phone, and chat, even after business hours. Since Innago does not operate on a packaged or tiered pricing system, all users, no matter their portfolio size, receive the same level of support.

Additionally, many reviews online specifically mention and praise Innago’s support team for their dedication to customer satisfaction and problem-solving.

Ratings and Reviews

Users report that Innago’s software does a great job of streamlining and automating their rental property management related tasks. They say the setup is easy, their support is comprehensive, the user interface is simple, and that it’s a very robust & valuable tool.

With almost 1,000 reviews on G2 and Capterra combined, Innago has an overall rating of 4.9 on both platforms. Reviewers write that its design is incredibly user-friendly, making it easy to use for both landlords and tenants. Its Ease of Use ratings for Innago on Capterra are:

• Ease of Use: 4.8
• Ease of Deployment: 4.9
• Ease of Setup: 4.9

The average Ease of Use rating for this type of software is 4.5, which makes Innago’s generally higher than its competitors. It also received Capterra’s Ease of Use badges in an array of software categories for 2023, 2024, and 2025.

Pricing

Innago is completely free to landlords. There is no pricing scale, no limited functionality, and zero paywalls. Some property owners may elect to pick up small transactional fees for their tenants (e.g., small credit card fees are typically paid by the tenant), but this is completely optional. As portfolios grow, Innago bills stay the same: $0.

AppFolio

Another popular and customizable software, AppFolio, markets itself to larger rental property companies or landlords with large portfolios of multi-family rentals. It’s very robust, though some reviewers indicate that its wide array of features can overcomplicate the user experience at times

Top Features

• Reporting tools
• Comprehensive accounting
• Landlord-tenant communication
• Work order tracking

Pros

• Integrations & partners
• Built for larger portfolios
• Variety of user logins

Cons

• Unreliable support team
• Paywalls for features
• Delayed problem resolution

Integrations

AppFolio offers a number of integrations, which allows users to compile their workflows in one place. Their AppFolio Stack advertises seamless integration with a number of tools and other solutions, including Rent Check, Zillow, Second Nature, Conservice, and Amazon.

Support

AppFolio’s customer support is available 24/7 via phone, email, and an in-app messaging tool. Per their pricing page, members of their Core plan receive standard support, Plus members receive enhanced support, and Max members receive priority support.

However, some users report online that their support channels aren’t always the most helpful, and they express frustration at the team’s lack of quickness and reliability when solving issues.

Ratings and Reviews

Generally, users report that the software is great for property owners looking for something highly customizable, but that the setup process can be long and difficult to navigate. The software’s complex accounting features, while generally helpful, can be hard to set up and get the hang of.

On G2, AppFolio holds a score of 4.6 stars, while its Capterra rating hovers around 4.5 stars. Its other ratings on Capterra include:

• Ease of Use: 4.5
• Ease of Deployment: 4.2
• Ease of Setup: 4.4

The average Ease of Use score for residential property management software is around 4.5 stars, which puts AppFolio in the expected spot rating-wise.

Pricing

Although AppFolio’s price tag isn’t marketed explicitly on their website, rough estimates of their pricing (based on user reviews) are as follows:

• Core Plan: Around $280/month with a 50-unit minimum
• Plus Plan: Around $900/month with a 300-500-unit range
• Max Plan: Around $7,500/month for 1,500+ units

With each plan, functionality and features available to users vary. Core includes a limited amount of features, Plus includes more, and Max grants access to all of the software’s capabilities. Additional add-ons, such as comprehensive accounting tools, are available for purchase. No free trials are offered.

Avail

The popular listing site Realtor.com has their own property management software, named Avail. It’s predominantly used by smaller businesses or large companies willing to foot the bill, as it can become expensive for users managing a large portfolio.

Top Features

• Tenant screening
• Online rent collection
• Maintenance tracking

Pros

• Realtor.com syndication
• Free plan
• Simple interface

Cons

• No mobile app
• Pricing based on # of units
• Unreliable support team

Integrations

Like other software, Avail supports syndication to listing sites such as Zumper, Padmapper, Apartments.com, and their parent company, Realtor.com. They also use TransUnion credit scores for their tenant screening services and Lemonade for renters insurance options.

Support

Avail’s support team is generally available during weekday work hours (8 AM - 6:30 PM), and can be reached via phone and email. Their website also offers a chatbot that can redirect users to help pages and answer their basic questions.

However, a number of reviewers online report issues with their support team’s reliability, claiming that they can be difficult to reach, even during work hours.

Ratings and Reviews

Users of Avail generally write that they value the software and its functionality, citing that it’s a generally user-friendly option for landlords who need solutions to their management needs. Unfortunately, others say that their support team tends to be unreliable and that its yearly price increases don’t feel warranted. As of 2025, Avail does not have a mobile app, which many reviews also list as a frustration.

On G2, Avail has an average of 4.8 stars based on a little over 100 reviews. Their Capterra rating, with around 250 reviews, averages to 4.6 stars, which is still a relatively high score. Although they don’t have any readily available Ease of Use ratings on Capterra, they did receive an Ease of Use badge in 2022.

Pricing

Avail’s billing is based on a package system, much like other property management software. The pricing is as follows:

• Unlimited: $0/month with limited functionality
• Unlimited Pro: $9/unit per month with full functionality

With Avail’s base plan, Unlimited, landlords are not able to customize leases or applications, and tenants are charged extra fees for ACH payments. Unlimited Pro waives these tenant fees, allows for more customization of the software, and unlocks FastPay, which allows landlords to receive rental payments faster.

Buildium

Buildium is software owned by RealPage, a technology company with a number of other acquired organizational solutions. It’s typically utilized by mid to large-sized rental businesses, since its accounting is comprehensive but complex.

Top Features

• Online rent collection & reminders
• Detailed accounting
• Tenant communication

Pros

• Comprehensive features
• Clean user interface
• Helpful integrations

Cons

• Limited financial reporting
• Intense learning curve
• Expensive add-ons

Integrations

Like its competitors, Buildium offers a number of integrations with other tools in order to expand functionality and create a more seamless workspace. A few integrations include: EPAY HCM, Google Workspace, LeadSimple, Property Meld, and more.

Support

Buildium’s support team availability is dependent upon the package its users purchase. Their Essential plan only offers ticket support, Growth offers live phone support, and Premium promises priority support in addition to ticket and live phone channels.

Reviews of their support channels differ greatly: some say their experience with the support team has been top tier, while others cite their lack of helpfulness as a reason for ending their subscription entirely.

Ratings and Reviews

Buildium, like all software, has a mix of positive and negative reviews online. Though most users write that the software generally works great, some say that the quality of their customer support declined greatly after their acquisition by RealPage.

Buildium’s average rating on Capterra is 4.5 stars, while its average on G2 is around 4.4 stars. Its usability ratings on Capterra are as follows:

• Ease of Use: 4.3
• Ease of Deployment: 4.3
• Ease of Setup: 4.2

The average Ease of Use score for rental property management software is 4.5, which does put Buildium slightly below its competition in that area. Some reviewers say the design is not always intuitive, and that they experienced an intense learning curve in early usage.

Pricing

Buildium’s pricing system is also tiered, with each package increasingly expensive and comprehensive. They do offer a 14-day free trial, but their packages include a few additional fees to be aware of. Their pricing is as follows:

• Essential: $58/month with limited functionality
• Growth: $183/month with expanded functionality
• Premium: $375/month with full functionality & add-ons

Each package contains the basics: accounting, maintenance tracking, online portals, etc., but some functionality costs extra on the less expensive levels. Their Premium plan includes add-ons such as lead generation, which can be obtained in lower plans through additional purchases. Also, with the basic Essential plan, each eSignature costs $5, and landlords are charged $99 for each business bank account they sync.

DoorLoop

DoorLoop is another popular option for property management software. It’s a comprehensive solution typically marketed towards property owners who are looking to foster growth in a simple and organized manner.

Top Features

• Online rental payments & reminders
• Accounting & reporting
• Maintenance tracking

Pros

• Clean user interface
• Easy to use
• Simple tenant communication

Cons

• Tiered support availability
• API paywalls
• Miscellaneous fees
• Complex onboarding

Integrations

There are a variety of integrations supported by DoorLoop—however, only Premium members have access to a number of them. For example, listing syndication integrations with Zillow, Dwellsy, and Trulia, are only available for Pro and Premium members. Other integration options include QuickBooks, Calendly, DocuSign, MailChimp, and more.

Support

DoorLoop’s quality of support is also scaled up with each package, but it generally receives positive reviews online. The Starter plan comes with email and chat support channels, while their Pro plan also includes Zoom and phone availability. Per their site, members of their Premium plan can expect priority support from their most seasoned team members.

Ratings and Reviews

DoorLoop has a mixture of positive and negative reviews online, with the majority saying that the software streamlines their day-to-day tasks with little to zero issues. Less positive reviewers express frustration with their support team’s availability, recurring bugs, and hidden fees.

The software’s average rating on both G2 and Capterra is 4.8 stars, and their Capterra usability scores are as follows:

• Ease of Use: 4.7
• Ease of Deployment: 4.7
• Ease of Setup: 4.6

Property management software typically scores around 4.5 for Ease of Use, which puts DoorLoop’s scores slightly above the average. Additionally, it was awarded Capterra’s Best Ease of Use badges for commercial real estate management software in 2023.

Pricing

DoorLoop’s pricing is also based on a package system, with three options:

• Starter: $79/month with limited functionality
• Pro: $169/month with expanded functionality
• Premium: $229/month with full functionality

Users who subscribe yearly rather than monthly can save up to 20%, reducing payments by $10-$30. DoorLoop does also charge an additional onboarding fee based on portfolio size, as well as $1-3 per eSignature. Each package contains varying features—the Starter plan, for instance, does not include bank synchronization or payment tracking. No free trials are offered.

Landlord Studio

Landlord Studio is another popular option for property owners who are looking for a way to simplify their day-to-day tasks. It’s typically marketed towards DIY landlords, as well as small to mid-sized ones.

Top Features

• Online rent collection
• Tenant screening
• Automated reminders
• Rental listings

Pros

• Reliable support team
• Easy to navigate
• Free trial

Cons

• Regular price increases
• Pricing based on # of units
• Tiered support availability

Integrations

Landlord Studio offers integrations with third-party tools such as Plaid and Xero, which focus on streamlining accounting and rental payments. They also use TransUnion SmartMove for tenant screening reports, and syndicate listings to popular listing platforms such as Zillow and Zumper.

Support

Per their website, Landlord Studio’s support team is available 24/7 via email and phone. However, the level of support guaranteed varies by package. Members of their free plan receive standard support, Pro subscribers receive priority support, and Pro Plus subscribers are assigned their own account manager.

Reviewers online say that Landlord Studio’s support team is generally very reliable, quick to respond, and helpful.

Ratings and Reviews

Users of Landlord Studio report that the software is designed intuitively and reliably for all types and sizes of landlords. Some reviewers do report that certain aspects of the tool, such as lease editing and tenant communication, tend to be inflexible, causing minor headaches.

On Capterra, Landlord studio’s average rating is 4.9 stars, with a little over 100 reviews. It doesn’t have any verified ratings on G2, but it’s rated on Capterra in the following categories:

• Ease of Use: 4.8
• Ease of Deployment: 4.8
• Ease of Setup: 4.6

The average Ease of Use rating for this type of software is 4.5, which places Landlord Studio’s 4.8 score slightly above some of its competition.

Pricing

Landlord studio also has a tiered pricing system, as well as a 14-free trial period of Pro. They offer the following packages:

• Go: Free for up to 3 units & limited functionality
• Pro: $15/month + $1 per extra unit & expanded functionality
• Pro Plus: $35/month + 1 per extra unit & full functionality

The Pro and Pro Plus plans waive the $1/unit fee for the first 3 units, so users who own 3 or less will only pay the flat monthly fee. Additionally, those who pay for the tool annually rather than monthly receive a 20% discount, bringing the Pro plan down to $144 ($12/month) and the Pro Plus down to $336 ($28/month).

What Features to Look for When Choosing the Best Software for Residential Property Management?

When choosing the best residential property management software, it’s important to look for a few key features. Although every option has similar capabilities, there are some key differences to look out for. No matter what you decide, you’ll want to consider:

• Online rent collection
• Reliable support channels
• Maintenance requests & tracking
• Comprehensive accounting tools
• Digital lease prep & signing
• Tenant communication
• Listing platform syndication
• Mobile app

Which Residential Property Management Tool is Right for Your Business?

As a property owner, you need to always keep your business’s best interest in mind. Shopping for an organizational tool for property management can be tough, especially when there are so many on the market. You know your own needs best, so always consider the real application of the software you decide on.

But whether you fall into the camp of small landlords, serious property managers, or mom-and-pop owners, you’ll find that landlord software boosts your productivity, streamlines your organization, and fosters strong landlord-tenant relationships.

If you’re looking for a user-friendly & comprehensive tool that’s cost effective, consider Innago’s residential property management software. It’s free, and it includes no paywalls—meaning you won’t have to pay a dime to access the software’s fullest potential. Plus, their award-winning support team is always happy to solve issues with speed.

FAQs

What is residential property management software?

Residential property management software is a digital tool designed to automate and simplify daily tasks for landlords and property managers, such as rent collection, maintenance tracking, and tenant communication. It helps streamline operations to save time and resources, and can be used to manage everything from single-family houses and mixed portfolios to student housing. Most property management software platforms offer both a tenant and landlord portal.

How do I choose the best property management software for my business?

Consider your portfolio size, property type, and specific needs. Look for features like online rent collection, reliable support, maintenance tracking, and mobile accessibility. Compare reviews, pricing, and integration capabilities to make an informed choice.

Is Innago really free for landlords?

Yes, Innago is completely free for landlords. There are no pricing tiers, limited functionalities, or paywalls. Some landlords may choose to cover small transactional fees for tenants, but this is optional.

What are the benefits of using property management software?

Property management software streamlines repetitive tasks, saves time, enhances tenant communication, tracks expenses, and automates processes like rent collection and late fees, allowing managers to focus on broader business strategies. It can also help you attract prospective tenants, keep track of accounting transactions, and list your property on multiple rental websites at once.

Can I integrate other tools with Innago?

Yes, Innago offers a variety of integrations, including Quickbooks, Dropbox Sign, Realtor.com, Zillow, and more. Users can also build custom APIs if needed.

Are there mobile apps for managing properties on the go?

Many property management software options, including Innago, offer mobile apps that allow landlords to manage properties from anywhere, providing flexibility and convenience for on-the-go management.

What should I do if I encounter issues with the software?

It’s important to choose software with robust support channels. Innago provides support via email, phone, and chat, even after business hours, ensuring you receive timely assistance when you need it.